Bulk Orders & Business Inquiries

Q1: What is your minimum order quantity (MOQ)?

A: Our standard MOQ is 100 sheets per order, with flexible options for mixed colors and models to support your market testing.

Q2: Do you support OEM & ODM services?

A: Yes, we offer full OEM & ODM solutions, including custom colors, sizes, surface finishes, branding, and packaging.

Q3: Can I get samples before placing a bulk order?

A: Absolutely. Free samples are available, and we can ship them within 3–5 days for quality evaluation.

Q4: What certifications do your products have?

A: Our products comply with international standards and can be provided with certifications such as fire resistance, SGS, and other test reports upon request.

Q5: What is your production lead time?

A: Typically 10–20 days depending on order quantity and customization requirements.

Q6: How do you handle shipping and logistics?

A: We support FOB, CIF, and other trade terms. Our team can assist with container loading and global shipping arrangements.

Q7: Do you ship directly from your factory?

A: Yes, most bulk orders are shipped directly from our factory to ensure better pricing and stable supply.
For faster delivery, we also offer shipping from our local warehouse in the United States for selected products.

Shopping & Product Questions

Q1: How can I place an order?

A: You can place an order directly through our website. Simply select your preferred products and proceed to checkout. If you need help, feel free to contact us.

Q2: What is your minimum order quantity (MOQ)?

A: The minimum order quantity is 5 sheets per order, suitable for small projects and personal use.

Q3: What payment methods do you accept?

A: We accept secure online payments through our website. For alternative payment options, please contact our team.

Q4: How long does shipping take?

A: Orders from local stock are typically delivered within 3–7 business days. Delivery times may vary depending on your location.

Q5: What is your return and refund policy?

A: If there are any quality issues, please contact us within a specified time after receiving the goods. Our team will assist you with return or refund arrangements.

Q6: Can I visit your store or showroom?

A: Yes, you are welcome to visit our store to view products in person. Please contact us in advance to confirm availability.

Q7: Where are you located?

A: Our store is located at:
20710 Manhattan Pl Suite 116, Torrance, CA 90501,US
You are welcome to visit us during business hours.